All my items are shipped using Canada Post's standard mail service - no tracking will be provided. If you you would like to be able to track your item(s) please select the upgraded shipping option at checkout.
If you do not purchase tracked shipping at checkout you acknowledged this risk and will not hold Shell's Scribbles responsible in the unlikely event that your package happens to go missing during transit. Please contact your mail provider to inquire about any issues.
Please allow 5-10 business days for me to hand make your order before shipping can take place. Please keep the processing time in mind before placing your order.
I ship both domestically and internationally through Canada Post Monday-Friday (excluding holidays).
Please note that international orders usually arrive within 2-4 weeks after shipment has occurred, but it can take as long as 8-12 weeks to reach you. When customs clearance procedures are required, it may cause delays beyond the original delivery estimate.
*** NOTICE TO INTERNATIONAL CUSTOMERS ***
Orders shipped to countries outside of Canada may be subject to import taxes, customs duties and fees levied by the destination country. These fees are the responsibility of the buyer.
Since customs policies vary greatly from country to country - I am unable to predict what these fees may be.
This website is a helpful tool to help you calculate what fees you may incur.
*** NOTE ***
If a package is returned to me due to a wrong address that was submitted at the time of checkout, it will be the buyers responsibility to pay additional postage costs to resend the item(s).